000 00520nam a22001451a 4500
082 _a658.812
_bN18
100 _aNawarathne, G.G.N.M.P.M.B.
_9118538
245 _aService quality and customer satisfaction: a case study of heavy machinery division of ABC group
260 _c2018
300 _aviii, 65p.
502 _bExecutive Master of Business Administration
_cUniversity of Colombo
_gEMBA 33
650 _aSERVICE QUALITY
_966602
650 _aSERVICE QUALITY AND CUSTOMER SATISFACTION
_9118539
942 _cTH
_2DDC
999 _c173481
_d173481
945 _a1
_bAdmin Admin
_c1
_dAdmin Admin