000 | 00520nam a22001451a 4500 | ||
---|---|---|---|
082 |
_a658.812 _bN18 |
||
100 |
_aNawarathne, G.G.N.M.P.M.B. _9118538 |
||
245 | _aService quality and customer satisfaction: a case study of heavy machinery division of ABC group | ||
260 | _c2018 | ||
300 | _aviii, 65p. | ||
502 |
_bExecutive Master of Business Administration _cUniversity of Colombo _gEMBA 33 |
||
650 |
_aSERVICE QUALITY _966602 |
||
650 |
_aSERVICE QUALITY AND CUSTOMER SATISFACTION _9118539 |
||
942 |
_cTH _2DDC |
||
999 |
_c173481 _d173481 |
||
945 |
_a1 _bAdmin Admin _c1 _dAdmin Admin |