| 000 | 00481nam a22001451a 4500 | ||
|---|---|---|---|
| 082 |
_a658.8 _bT35 |
||
| 100 |
_aThotagamuwage, S. S. K _9117348 |
||
| 245 | _aImpact of service quality on sustainable competitive advantage: a case of a fixed- line telecommunication service provider in Sri Lanka | ||
| 260 | _c2014 | ||
| 300 | _ax, 214p. | ||
| 502 |
_cUniversity of Colombo _gMBA-104 |
||
| 650 |
_aSERVICE QUALITY _966602 |
||
| 650 |
_aTELECOMMUNICATION _926071 |
||
| 942 |
_cTH _2DDC |
||
| 999 |
_c172833 _d172833 |
||
| 945 |
_a1 _bAdmin Admin _c1 _dAdmin Admin |
||