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			9 brand shaastras nine successful brand stracegies to build winning brands by Kapoor, Jagdeep Language: English Publication details: New Delhi Response Books 2004 Availability: Items available for loan: Main Library (3)Collection, call number: Lending Collection 658.827 K16, ... Place hold Add to cart (remove)
			Buy now creative marketing that gets customers to respond to you and your product by Cesari, Rick Kelly, Tom Lynch, Ron Language: English Publication details: Hoboken John Wiley & Sons 2011 Availability: Items available for loan: Main Library (2)Collection, call number: Lending Collection 658.872 C27, ... Place hold Add to cart (remove)
			Design and management of service processes keeping customers for life by Ramaswamy, Rohit Language: English Publication details: Reading Addison-Wesley 1996 Availability: Items available for loan: Main Library (1)Collection, call number: Reference Collection 658.812 R15. Place hold Add to cart (remove)
			Design management of service processes by Ramaswamy, Rohit Language: English Publication details: Reading Addison-Wesley 1996 Availability: Items available for loan: Main Library (1)Collection, call number: Reference Collection 658.812 R15. Place hold Add to cart (remove)
			No cover image available Employees' perception of emotional attachment on customer relationships: with special reference to front office staff of five star Colombo city hotels by Herath, H. M. H. M Publication details: 2018 Dissertation note: University of Colombo MTEHM01 Availability: Items available for loan: Main Library (1)Collection, call number: Postgraduate Thesis Collection 331.012 H26. Place hold Add to cart (remove)
			The handbook of key customer relationship management the definitive guide to winning , managing and developing key account business by Burnett, Ken Language: English Publication details: Delhi Addison Wesley Longman 2001 Availability: Items available for loan: Main Library (2)Collection, call number: Reference Collection 658.812 B86, ... Place hold Add to cart (remove)
			Harvard business review on customer relationship management by Harvard Business School Series: The Harvard business review paperback seriesLanguage: English Publication details: Boston Harvard Business School 1998 Availability: Items available for loan: Main Library (1)Collection, call number: Reference Collection 658.812 H16. Place hold Add to cart (remove)
			Leading the starbucks way 5principles for connecting with your customers, your products, and your people by Michelli, Joseph A Language: English Publication details: New York McGraw Hill 2014 Availability: Items available for loan: Main Library (1)Collection, call number: Reference Collection 658.4092 M31. Place hold Add to cart (remove)
			Pay attention! how to listen, respond, and profit from customer feedback by Thomas, Ann Applegate, Jill Language: English Publication details: New Jersey John Wiley & Sons 2010 Availability: Items available for loan: Main Library (3)Collection, call number: Lending Collection 658.812 T35, ... Place hold Add to cart (remove)
			Who said so? the questions revolutionary businesses ask that make them successful by Parker, Michael E Language: English Publication details: Hoboken John Wiley & Sons 2008 Availability: Items available for loan: FGS Library (1)Collection, call number: Reference Collection 658.401 P16. Place hold Add to cart (remove)

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