Pollan, Stephen M. <br/><br/>
Workscripts  perfect phrases for high-stakes conversations 

 - New Jersey  John Wiley & Sons  2011 
 - xii, 242p. 
<br/><br/><label>ISBN: </label>9780470633243 
<br/><br/><label>Subjects--Topical Terms: </label><br/>COMMUNICATION IN ORGANIZATIONS<br/>INTERPERSONAL COMMUNICATION
<br/><br/><label>Dewey Class. No.: </label>658.45  / P54