Klassen, Robert D. <br/><br/>
Cases in operations management  building customer value through world-class operations 

 - New Delhi  Sage  2006 
 - x, 425p. 
<br/><br/><label>ISBN: </label>9788178298641 
<br/><br/><label>Subjects--Topical Terms: </label><br/>OPERATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8  / K41