Thotagamuwage, S. S. K <br/><br/>
Impact of service quality on sustainable competitive advantage: a case of a fixed- line telecommunication service provider in Sri Lanka  

 -  2014 
 - x, 214p. 
<br/><br/>
<br/><br/><label>Subjects--Topical Terms: </label><br/>SERVICE QUALITY<br/>TELECOMMUNICATION
<br/><br/><label>Dewey Class. No.: </label>658.8  / T35