Conflicts in reference services 

 - New York  Haworth  1985 
 - 236p 
 - The reference librarian series  No.12 .
<br/><br/><label>ISBN: </label>9780866563857 
<br/><br/><label>Subjects--Topical Terms: </label><br/>LIBRARY SCIENCE
<br/><br/><label>Dewey Class. No.: </label>025.52  / C55